Less waiting
The guest scans the code on their table, sunbed or room, sees the full menu in their language and sends a request in seconds — no waving, no shouting, no app store.
About Kymiro — digital request platform for hospitality
Kymiro is a small, focused product from Düsseldorf with its heart in Greece — built so guests never have to wave for service again.
About Kymiro
So nobody has to wave anymore
Kymiro was built for the moment every guest knows: you are on a sunbed, you want one more freddo — and the waiter simply does not see you. Scan, browse, request. That is the whole idea.
The moment that started it
You lie in the sun, you raise your hand, you wait. The waiter is three rows away with a full tray and honestly cannot see you. Nobody did anything wrong — the round is just lost.
That small friction repeats itself hundreds of times a day in every beach bar, café and hotel pool. Guests wait, staff run, rounds disappear. We did not want to reinvent hospitality; we wanted to remove the waiting.
Our mission
Kymiro exists to make the service experience better — for the guest who wants a cold drink now, and for the team that wants to spend its energy on hospitality instead of laps around the terrace.
Rounds that don't get lost
Every request lands in one stream with spot, time and notes. What used to disappear between two tables now reaches the bar.
A calmer team
Staff see what is requested where, split bar and kitchen automatically and can pause or sell out an item with one tap when things get busy.
What we stand for
Requests, not a cash register
Kymiro transmits guest requests. Recording them, issuing receipts and settling the bill always stays with the venue and its cash system — that keeps you in control and keeps us out of your tax obligations.
No download, ever
The guest app runs in the browser. A QR code is enough — no install, no account, no data the guest did not choose to give.
The guest's own language
Menus can be translated into 58 languages with AI assistance, and the guest view follows the language of the device or the link. Nobody should have to guess what a dish is.
Prices without surprises
Three clear yearly packages, VAT shown separately, no per-order fee in the current tiers. What a venue pays is on the pricing section — not hidden in a contract.
How it works
1 · Scan
Each table, sunbed, umbrella or room has its own QR code, so the venue knows exactly where a request comes from.
2 · Request
The guest builds a selection with options, allergens and notes and sends it. Everyone at the same spot shares one live session.
3 · Serve
The team sees the request instantly, marks it seen and done, and records it in the cash register as usual.
The person behind Kymiro
Nikolaos Charalampidis
Founder & developer
I am Niko. I build digital products from Düsseldorf, and I spend a good part of every summer in Greece — on exactly the kind of terraces and beaches Kymiro is made for.
Kymiro started as a very practical annoyance rather than a business plan: waiting for service while a full bar was working as hard as it could. The more venues I talked to, the clearer it got that the problem is not the staff — it is that guests have no simple way to say what they want, when they want it.
So I built the smallest honest solution: a menu that loads in a second, a request that reaches the right spot, and nothing that interferes with how a venue records and settles its sales. Kymiro is operated by NT Investments UG (haftungsbeschränkt) in Düsseldorf, and I read the support mail myself.
Facts, no fairy tales
We would rather show what is verifiable than invent numbers.
- Digital menu package, net
- €129 / yearDigital menu package, net
- Digital menu & Requests package, net
- €239 / yearDigital menu & Requests package, net
- Digital menu & Orders package, net
- €299 / yearDigital menu & Orders package, net
- AI-assisted menu translation
- 58 languagesAI-assisted menu translation
- Typical setup: menu, QR codes, go live
- One afternoonTypical setup: menu, QR codes, go live
- Guest and back-office interface
- 12 languagesGuest and back-office interface
Responsibility
A hospitality tool touches guest data and tax-relevant processes, so we are precise about our role.
- The venue is the controller for guest data created through its QR codes, menus and requests; Kymiro acts as a processor on documented instructions (Art. 28 GDPR).
- Kymiro does not transmit anything to tax authorities — no myDATA in Greece, no TSE or fiscal signing in Germany. Receipts and fiscal recording stay with the venue's cash system.
- Guests can use the whole guest view without an account. We collect what a request needs and nothing more (Art. 5 GDPR).
- Details, retention periods and subprocessors are documented in the privacy policy.
Read the details
See it before you decide
Open the demo venue as a guest, or create your business and set up your first menu this afternoon.
Questions first? Write to info@kymiro.com or visit our support page.